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SOC 2® for Service Organizations

SOC 2® Additional Criteria for Availability

This library of SOC 2® for Service Organizations Playbooks provides a set of fully loaded and editable templates that represent the core of what is generally required to demonstrate compliance with the 2017 Trust Services Criteria for:

  • Security
  • Availability
  • Processing Integrity
  • Confidentiality, and
  • Privacy

They lay out in convenient and easily usable format, the control criteria established by the Assurance Services Executive Committee (ASEC) of the AICPA for use in attestation or consulting engagements to evaluate and report on controls over the security, availability, processing integrity, confidentiality, or privacy of information and systems (a) across an entire entity; (b) at a subsidiary, division, or operating unit level; (c) within a function relevant to the entity’s operational, reporting, or compliance objectives; or (d) for a particular type of information used by the entity.

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What is the SOC 2® Additional Criteria for Availability Playbook?

The SOC 2 Additional Criteria for Availability Playbook addresses the following areas:

  • The entity maintains, monitors, and evaluates current processing capacity and use of system components (infrastructure, data, and software) to manage capacity demand and to enable the implementation of additional capacity to help meet its objectives
  • The entity authorizes, designs, develops or acquires, implements, operates, approves, maintains, and monitors environmental protections, software, data back-up processes, and recovery infrastructure to meet its objectives, and
  • The entity tests recovery plan procedures supporting system recovery to meet its objectives



You Also Get

Policy Document Template

Policy Document Template

These templates are designed to be a starting point for your clients, which can be tailored for your client's specific organizational needs.

Overview Flow Charts

Overview Flow Charts

A diagrammatic representation of the flow of assessment activities within your playbook.



Our instructions for use. These are the same for all our playbooks, once you know how to use one, you can use them all.



A PowerPoint tutorial on the specific playbook, covering the most important aspects of this area of assessment.


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Related Playbooks

SOC 2 Security (Common Criteria)

SOC 2 Additional Criteria for Processing Integrity

SOC 2 Additional Criteria for Availability

SOC 2 Additional Criteria for Confidentiality

SOC 2 Additional Criteria for Privacy

Based on Authoritative Sources


US Securities and Exchange Commission FRC FFIEC European Commission COSO

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