The Revenue Cycle Playbook addresses the following areas:

• Policy and Procedures
• Segregation of Duties (and access rules that support SOD)
• Order Processing
• Order Fulfillment
• Invoicing
• Recording Revenue from Contracts with Customers
• Sales Returns and Allowances
• Cash Collections and Application
• Master File Maintenance
• Financial Reporting, and
• Additional Considerations (IPE and Management Review Controls)